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Discussion topic: Need new power cable

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This message was authored by YNWA1892 This message was authored by: YNWA1892

Need new power cable

Hi I require a new power cable to supply power to my sky glass. Sky protect are unable to do this and have given me this procedure to follow in order to receive a new power cable.


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This message was authored by TimmyBGood This message was authored by: TimmyBGood Answer

Re: Need new power cable

Posted by a Superuser, not a Sky employee. Find out more

@YNWA1892 

 

The Glass power lead is a standard IEC C7 'figure-8' which is widely and cheaply available online in a variety of lengths and even different colours.  If you really want a Sky branded cable (which isn't anything special) then there are usually dozens on eBay for a few pounds each.

 

Posting to this forum won't get one from Sky, and I suspect you may be waiting rather a long time for delivery even if you phone them.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

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This message was authored by bayardm This message was authored by: bayardm

Re: Need new power cable

Any mains cable with the figure 8 connector will suffice.

Sky Glass 43” stand mount, Wi-fi, 1 puck, ethernet from Bt disc.
Sky Ultimate and whole home, Diamond VIP User
BT Hybrid FTTC, BT Smart Hub 2 + 1 disc
This message was authored by TimmyBGood This message was authored by: TimmyBGood Answer

Re: Need new power cable

Posted by a Superuser, not a Sky employee. Find out more

@YNWA1892 

 

The Glass power lead is a standard IEC C7 'figure-8' which is widely and cheaply available online in a variety of lengths and even different colours.  If you really want a Sky branded cable (which isn't anything special) then there are usually dozens on eBay for a few pounds each.

 

Posting to this forum won't get one from Sky, and I suspect you may be waiting rather a long time for delivery even if you phone them.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
YNWA1892
Topic Author
This message was authored by YNWA1892 This message was authored by: YNWA1892

Re: Need new power cable

@TimmyBGood Thank you I did wonder if those other alternatives would work and yes I've been round the houses with sky protect and can't get to speak to someone from sky about the issue but you have indeed worn your cape today superhero thanks again.

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