My 3 year old has through something at my sky glass tv and now there are about 20 lines going down

[Kerryanne+Wiggins]

My 3 year old has through something at my sky glass tv and now there are about 20 lines going down And the same going across the middle of the screen 

[SKY1992bf]

@Kerryanne+Wiggins  first thing to try is a power cycle (turn off at mains for 5 minutes then restart)

[GD1]

@Kerryanne+Wiggins  It sounds like they have damaged the screen, you'll need to claim on your home insurance if you have accidental damage, if not it's going to be an expense you weren't planning on.

https://www.sky.com/help/articles/sky-glass-tv-repairs

[Nigelb1972]

There's a very high chance that the screen has been damaged. If that's the case, you'll either need to seek out someone that can repair it or make an insurance claim.

[oj01]

@Kerryanne+Wiggins Whether you bought the TV outright or are paying for it monthly, you own it. If you are paying monthly, you need to keep making the installments even if it is unrepairable. If you want another Glass TV, you will need to pass another credit check and start a new monthly payment plan for that one.