Moved home, regional channels not changed

[Addie15]

Update-We are closing this chat session now as this matter has been resolved. If there is anything else in the future we can help you with, please do not hesitate to reach out. Thanks.

[Ramanujan1729]

Thanks to sky for sorting it, they did something in the background and the issue is now resolved. 

[SeanKelly]

I have the same problem after moving.  What was done to fix?

[kevingreen]

I have exactly the same problem with sky glass - moved from Wales to Sussex 4 weeks ago - spoken twice now to Sky to confirm address change and promised regional channels will update in 48 hours - 2 weeks later - still only got Welsh channels 😡