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Discussion topic: Missing Avios

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This message was authored by: Mgan

Missing Avios

In order for me to receive Avios for sky glass subscription, i need my order details. Does anyone have sky contact email please 

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This message was authored by: MarkGoldsmith

Re: Missing Avios

Posted by a Superuser, not a Sky employee. Find out more

@Mgan wrote:

In order for me to receive Avios for sky glass subscription, i need my order details. Does anyone have sky contact email please 


Sky don't use email as a general method of communication for their customer services team.

 

As far as I'm aware the avios system works in a similar way to other “reward”/”cashback” site in that it requires the transaction to be fully completed online and use cookies to track the transaction, however sometimes these types of rewards just will not track for a variety of reasons .

Sky Stream, Sky Glass Air and Sky Broadband customer

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This message was authored by: GD1

Re: Missing Avios

Posted by a Superuser, not a Sky employee. Find out more

@Mgan  Have you checked your email or looked in the message centre for the order confirmation?  https://www.sky.com/my-messages

Like you I'm a customer here, Sky Employees are clearly identified as such.
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Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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