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Discussion topic: I want to turn the bass down on my sky glass gen 2.

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This message was authored by: Declan121

I want to turn the bass down on my sky glass gen 2.

I have been looking in all my settings on my skyglass gen 2 to try and find settings to turn my bass down a touch but I really don't think there is any. I'm wondering if I'm missing something or if there's anything anyone can suggest to help dampen the bass. Thanks

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This message was authored by: GD1

Re: I want to turn the bass down on my sky glass gen 2.

Posted by a Superuser, not a Sky employee. Find out more

@Declan121  Do you have Bass Boost turned on in the sound settings?  if so turn it off

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
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Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: Declan121

Re: I want to turn the bass down on my sky glass gen 2.

I do have bass boost turned off. Thank you for suggesting that 

This message was authored by: AJJayne

Re: I want to turn the bass down on my sky glass gen 2.

I have the same issue and the bass actually sets off my tinnitus (I hear a low drone rather than high pitched whines). I turned off bass boost, turned on the 'enhance speech quality' and watch it in night mode. I can just about handle the bass volume with these combined adjustments. I hope this helps!

This message was authored by: TimmyBGood

Re: I want to turn the bass down on my sky glass gen 2.

Posted by a Superuser, not a Sky employee. Find out more

@AJJayne 

 

I would note that Glass Gen 2 is specifically marketed as having dual subwoofers.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
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