5

Discussion topic: Inappropriate content on welcome screen

Reply
This message was authored by Edgell This message was authored by: Edgell

Inappropriate content on welcome screen

I am unhappy about the listed columns on the welcome menu and absolutely no option to change what is shown. I have a young family and some content 'forced' on us does not aligne with my values or the age of my children. Can Sky change this at all???


Best Answers
This message was authored by TimmyBGood This message was authored by: TimmyBGood Answer

Re: Inappropriate content on welcome screen

Posted by a Superuser, not a Sky employee. Find out more

@Edgell wrote:

Can Sky change this at all???


Sky can, yes, but there's no option for individual subscribers to control what's shown there.

 

You are advised to email viewerR@sky.uk with comments, or consider a formal complaint.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

View this Answer within the discussion

Reply

All Replies

This message was authored by TimmyBGood This message was authored by: TimmyBGood Answer

Re: Inappropriate content on welcome screen

Posted by a Superuser, not a Sky employee. Find out more

@Edgell wrote:

Can Sky change this at all???


Sky can, yes, but there's no option for individual subscribers to control what's shown there.

 

You are advised to email viewerR@sky.uk with comments, or consider a formal complaint.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by Chloe-W22 This message was authored by: Chloe-W22

Re: Inappropriate content on welcome screen

Posted by a Sky employee

Hey @Edgell ! Welcome to the Sky Community forum, where customers like you are on hand 24/7 (almost) to offer some fantastic advice and help on all things Sky-related.

 

Would you be able to provide a screenshot and I can feed this back, or alternatively the email address @TimmyBGood posted can also do the same 🙂

Chloe-W22

Community Manager

 

Have a story you want to share with us? Send your Thanks to Sky here

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Inappropriate content on welcome screen

Posted by a Superuser, not a Sky employee. Find out more

@Edgell wrote:

 some content 'forced' on us does not aligne with my values


I would observe that Sky as a corporate entity does have declared positions on some issues which may be reflected in the Home page displayed by its hardware and over which it is very unlikely to make concessions: the choice of a household which fundamentally disagrees is then whether or not to subscribe to the service being offered

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by Jporch316 This message was authored by: Jporch316

Re: Inappropriate content on welcome screen

Posted by a Superuser, not a Sky employee. Find out more

@Edgell 

The system should offer tailored content based on your viewing habits once it has enough data ...

 

im also sure that age content isn't shown on the home screen until after the watershed .... if that's not the case then use the email @TimmyBGood  provided above to advise 

——————————————————————————
43inch and 55 inch Sky Glass & 3 Pucks on virgin media M350 hub 5x. Pretend guitar aficionado .. rock on!
Edgell
Topic Author
This message was authored by Edgell This message was authored by: Edgell

Re: Inappropriate content on welcome screen

The e mail address was used, complaint raised and the content has gone from my home screen. 


Thank you for the advice. 

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

New Discussion