Inappropriate content on welcome screen

[Edgell]

I am unhappy about the listed columns on the welcome menu and absolutely no option to change what is shown. I have a young family and some content 'forced' on us does not aligne with my values or the age of my children. Can Sky change this at all???

[TimmyBGood · Accepted solution]

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@Edgell wrote:

Can Sky change this at all???

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Sky can, yes, but there's no option for individual subscribers to control what's shown there.

You are advised to email viewerR@sky.uk with comments, or consider a formal complaint.

[Chloe-W22]

Hey @Edgell ! Welcome to the Sky Community forum, where customers like you are on hand 24/7 (almost) to offer some fantastic advice and help on all things Sky-related.

Would you be able to provide a screenshot and I can feed this back, or alternatively the email address @TimmyBGood posted can also do the same 🙂

[TimmyBGood]

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@Edgell wrote:

 some content 'forced' on us does not aligne with my values

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I would observe that Sky as a corporate entity does have declared positions on some issues which may be reflected in the Home page displayed by its hardware and over which it is very unlikely to make concessions: the choice of a household which fundamentally disagrees is then whether or not to subscribe to the service being offered

[Jporch316]

@Edgell 

The system should offer tailored content based on your viewing habits once it has enough data ...

im also sure that age content isn't shown on the home screen until after the watershed .... if that's not the case then use the email @TimmyBGood  provided above to advise 

[Edgell]

The e mail address was used, complaint raised and the content has gone from my home screen. 

Thank you for the advice.