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Discussion topic: Hi engineer did not come for installation

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This message was authored by ZarahC This message was authored by: ZarahC

Hi engineer did not come for installation

Hi engineer did not come for installation


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This message was authored by SKY1992bf This message was authored by: SKY1992bf Answer

Re: Hi engineer did not come for installation

Posted by a Superuser, not a Sky employee. Find out more

@ZarahC  There is no engineer required for a glass/stream, it's a self custom plugin and setup procedure 


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Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
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This message was authored by SKY1992bf This message was authored by: SKY1992bf Answer

Re: Hi engineer did not come for installation

Posted by a Superuser, not a Sky employee. Find out more

@ZarahC  There is no engineer required for a glass/stream, it's a self custom plugin and setup procedure 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others


If you would like to post a “Send Your Thanks to Sky” message please click Here
This message was authored by GD1 This message was authored by: GD1

Re: Hi engineer did not come for installation

Posted by a Superuser, not a Sky employee. Find out more

@SKY1992bf wrote:

@ZarahC  There is no engineer required for a glass/stream, it's a self custom plugin and setup procedure 


Installation of what as Sky Glass/Streamn(where you have posted) isn't a engineer install but a customer install.   You need to setup Glass/Stream yourself.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

This message was authored by Fothergill1 This message was authored by: Fothergill1

Re: Hi engineer did not come for installation

Posted by a Superuser, not a Sky employee. Find out more

@ZarahC As per the other posts but if you encounter any problems the following link may be of help:

 

https://www.sky.com/help/articles/setting-up-sky-glass-help 

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