08 Mar 2024 07:09 PM
My glass TV keeps cutting out and freezing and showing blue screen and I have to keep putting in my internet password very annoying
08 Mar 2024 07:14 PM
Posted by a Superuser, not a Sky employee. Find out moreHi @DEE63
It sounds like your WiFi signal is marginal. Who is your ISP? You may be able to meet "booster discs" (wireless repeater) for free depending on your package. Alternatively could you connect your Glass via ethernet cable or home plugs?
MikeAlanR
08 Mar 2024 07:16 PM
I'm with sky broadband get a booster near Tv and all the lights are on ??
08 Mar 2024 07:28 PM
Posted by a Superuser, not a Sky employee. Find out moreHi @DEE63
What broadband speed do you get? Also what speeds are you getting on Glass?
You can check this via netflix:
1) Begin from the Netflix Home screen.
2) Navigate left to open the menu, then select Settings.
3) Scroll across and Select "Get Help".
4)Select Check your Network.
MikeAlanR
08 Mar 2024 07:38 PM
Posted by a Superuser, not a Sky employee. Find out moreBoosters tend to grab an already weak signal and create a secondary WiFi network with the same name - often causing more issues
you d be better off with a mesh WiFi network or a cheaper alternative a set of powerline adapters