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Discussion topic: Getting rid of audio description!

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Glitter-p
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Getting rid of audio description!

‎19 Nov 2023 02:25 PM

This weeks strictly has audio description. Why??  It's unbelievably annoying. We have tried everything to get rid of it but can't. I cannot watch it with the totally annoying commentary. Please help. 

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MarkGoldsmith
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Re: Getting rid of audio description!

‎19 Nov 2023 02:58 PM

Posted by a Superuser, not a Sky employee. Find out more

How were you watching it? Live on BBC One, or was it via the playlist which would have opened it via iplayer?

 

your method of watching it will determine how you need to turn off audio description whether it's via the sky setting or BBC Iplayer.

 

if it was live then you need to press the 3 dots button whilst watching a live channel, scrolling across to audio description then press OK and it will switch it back to off.

Sky Stream user. Former Sky+ HD and Sky Broadband customer

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MarkGoldsmith
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Superuser
This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith Answer

Re: Getting rid of audio description!

‎19 Nov 2023 02:58 PM

Posted by a Superuser, not a Sky employee. Find out more

How were you watching it? Live on BBC One, or was it via the playlist which would have opened it via iplayer?

 

your method of watching it will determine how you need to turn off audio description whether it's via the sky setting or BBC Iplayer.

 

if it was live then you need to press the 3 dots button whilst watching a live channel, scrolling across to audio description then press OK and it will switch it back to off.

Sky Stream user. Former Sky+ HD and Sky Broadband customer

Please LIKE any responses you found helpful

Please mark a response as an ANSWER if it has solved your query/issue

Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.
If you would like to post a “Send Your Thanks to Sky” message please click Here
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Glitter-p
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Re: Getting rid of audio description!

‎19 Nov 2023 02:59 PM

Update. I logged into BBC iPlayer and turned AD on and then off there. It seems to have worked!!  Thank goodness. 

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Skyfall1
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I have a panasonic tv when I watch movies 24 I get voice over

‎18 Sep 2024 06:34 PM

I have panasonic tv when I'm watching movies 24 I get voice over don't know how to turn it of

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