Discussion topic: EE broadband and Sky Glass App issues
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Message posted on ‎16 Nov 2024 09:15 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
EE broadband and Sky Glass App issues
We had 1.6gb fibre broadband installed a few months ago and since then we've not been able to watch any shows on any of the apps (BBCiplayer, Netflix, Paramount, Disney etc etc). Called EE and Sky tech support multiple times without success.
Today though, one chap from EE ( Derek from Falkirk) mentioned parental controls with EE. I looked and lie and behold they were set to the most restrictive. I turned them off and voila, all the apps work. Maybe worth a look if other folk are experiencing the same.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
Message posted on ‎18 Nov 2024 09:46 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: EE broadband and Sky Glass App issues
Welcome to the Sky Community @Andy250
Thank you for sharing this - if you spot any other tips for us, please come back and let us all know 😀
Kev
Community Manager
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page