10

This discussion topic is read only This discussion topic has been answered Discussion topic: Mvmnt app not working on sky glass

Reply
This message was authored by: MU43

Mvmnt app not working on sky glass

My mvmnt app is crashing at the login stage every time I open it. I've tryed restarted the tv and refreshed the apps. Anyone have any other suggestions or experiencing the same?


Best Answers
This message was authored by: Kelsingra Answer

Re: Mvmnt app not working on sky glass

Posted by a Sky employee

Hey all,

 

I just wanted to confirm that the MVMNT app is up and running as expected now. ðŸ˜Š

 

Thank you for participating in the Sky Community and confirming that it's working for you as well.

 

I'll go ahead and lock this thread since the issue has been resolved. If you encounter any further issues, please feel free to start a new thread!

Fanni

Community Moderator

View this Answer within the discussion

Did this answer not help you?

Locked

This discussion has been locked

Sorry, you can't reply to this discussion as it's been locked by our Community Managers.

Reply

All Replies

This message was authored by: Mr+Flibbles+86

Re: Mvmnt app not working on sky glass

Posted by a Sky employee

Hi there @MU43 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

This message was authored by: Nellie77

Re: Mvmnt app not working on sky glass

@MU43 

 

Has this been resolved having the same issue.

 

Thank you

This message was authored by: KelMN

Re: Mvmnt app not working on sky glass

@MU43  @Nellie77 

 

Have you been able to resolve. I'm having the same issue. 

This message was authored by: RichardEden

Re: Mvmnt app not working on sky glass

I'm having the same issue everything else seems to work apart from the MVMNT app on sky live.  Ridiculous 

Avatar for MU43
Level 1 icon
Topic Author
This message was authored by: MU43

Re: Mvmnt app not working on sky glass

Customer support have told me it's been escalated to the technologies team to investigate

This message was authored by: Kelsingra

Re: Mvmnt app not working on sky glass

Posted by a Sky employee

Hey all,

 

Welcomte to the Community Forum! ðŸ˜Š

 

Thank you for bringing this issue with the MVMNT app to our attention. I just wanted to confirm that we’ve escalated it to the Technical Team. I’ll keep you updated on the progress of the case!

Fanni

Community Moderator

This message was authored by: thyers

Re: Mvmnt app not working on sky glass

Mine is the same also 

This message was authored by: Alex+Ricote

Re: Mvmnt app not working on sky glass

Just Checked mine is also the same. 

 

Anyone else?

Avatar for MU43
Level 1 icon
Topic Author
This message was authored by: MU43

Re: Mvmnt app not working on sky glass

It's suddenly working again for me now 

This message was authored by: Kelsingra Answer

Re: Mvmnt app not working on sky glass

Posted by a Sky employee

Hey all,

 

I just wanted to confirm that the MVMNT app is up and running as expected now. ðŸ˜Š

 

Thank you for participating in the Sky Community and confirming that it's working for you as well.

 

I'll go ahead and lock this thread since the issue has been resolved. If you encounter any further issues, please feel free to start a new thread!

Fanni

Community Moderator

Did this answer not help you?

Locked

This discussion has been locked

Sorry, you can't reply to this discussion as it's been locked by our Community Managers.

Reply