Dolby atmos

[Vanessa32]

Just got my sky glass tv, and puck. Setting up as we speak. Dont want to pay extra for the dolby atmos or whatever it is. Sky advisor told me to turn it off in Settings but for the life of me cant find it. And do I need to do this on the main glass tv or the puck which is in another room  TIA

[CoffeeDrinker]

No need to turn it off(you can't). Dolby Atmos will only play from Sky's content where both a) you pay for the UHD & Atmos add-on and b) Atmos is available on the Sky content you're watching. 

if you're not paying for the 4K UHD & Atmos pack then you will be fine leaving everything as is.

[Anonymous]

You have to wonder about the knowledge of Sky's advisors sometimes! 

[peter-marlow+1966]

The dolby atmos  and  the uhd channels  are in a combined  payment  if you  don't  want the dolby atmos with sky and it seven speaks you can  cancel  it  but you will also lose  access  to the uhd channels on the 4 k tv not sure about  atmos sound and uhd on any of the apps if it will be the same with them, i  am just another  customer  like yourself 

[lettice]

You cannot do this from the Sky Glass/Stream puck settings.

The UHD and Dolby Atmos is a combined pack.

You can remove this pack by going into your MySky app or MySky account online.

Look under Your Products>Manage Home setup and click on the UHD & Dolby Atmos tab.

You may find, once you have removed it, it offers it free for a further few months.