Useless Ribbons

[Philip1009]

Why is there not a way to edit the Ribbons?

 I have a load of programs showing that I have watched right through, one I started watching, then realised that I had already seen them and ones I started watching, but found that they were **bleep** or that I just didn't want to finish them.

 I don't always take much notice of the titles, but there have been times when a program appears on the list and I think that I would like to watch it, but I may be working my way down through what is there and get to the bottom but don't find anything better, but when I scroll back up again - it's gone!

They are just so frustrating.

[Fothergill1]

Hi @Philip1009  Unfortunately there is no way to edit or remove the actual ribbons (or rails).  They are determined by Sky who decide on the content and the positioning of them on the home screen (which frequently changes). If I was able to edit them most would be removed entirely.

The continue watching rail which is the main one I believe you are referring to is the bane of my life trying to remove unwanted programmes.  I have some ways of trying to remove them which I could post if it would be of any interest.

[Philip1009]

Hi

please advise, anything would help.  Its the fact that there is stuff on there that I watched months ago. It is totally pointless and blocks up the screen with wasted opportunity! 

Does any of this feedback ever get to Sky because if not this is a waste of time.  They got it wrong, but if they don't know that then they are fooling themselves into thinking that they are doing a great job!

[Anonymous]

@Philip1009 If you're talking about the Continue Watching rail then you will often have to fast forward through the last episode of a series for the show to drop off the rail. 

Some shows can be removed if they are from Netflix etc by going into that app and doing the same or clicking on the three dots by the programme and remove it from continue watching that way. 

Other shows might need removing from your playlist if you added it there.

Really the Continue Watching rail is the only one you have a degree of control over but it's not particularly user friendly to say the least. 

[Philip1009]

Thanks.

And do Sky get to see this feedback?  If not where can I vent my rage at such a rubbish system, otherwise nothing will ever change. 

[Fothergill1 · Accepted solution]

Hi @Philip1009  Sky are certainly aware as I have moaned on the Superusers forum about there being no way to delete unwanted programmes from the continue watching rail.  I suspect they have more important priorities though.

Originally I made the notes below to help me remove unwanted programmes but as it was done a bout 2 years ago some thing may have changed but it is still worth trying.  Also if you want to remove everything and start again my previous answer explains the procedure.

The most common method which generally works with Sky, Discovery, ITVX  and Disney is to select the programme from the CW rail and fast forward it to the end.  If it is a series then also run the last episode of the series to the end otherwise the next episode will appear in the CW rail.

Depending on the App you watched from there are so many different ways to remove programmes from CW. Some you have to do on your TV and others on your Laptop etc.  I made myself a list to help me remember in the future. Hopefully this will help you as well:

Do on Glass TV:

Apple TV - select from Up Next list with a LONG press / remove

Netflix - Select from CW / remove from CW on next page

Sky, Discovery, ITVX & Disney - run programme to credits and allow to run to the end.  If a series do the same with the final episode of the series.  (It may take a while to disappear)

My5 - Go to settings and select Clear Watch History

Do on laptop:

BBC iPlayer  - CW / Manage full list (on right of screen) / remove

Ch4 / CW - go to My4 > / edit / select then remove

Paramount - Hover over programme and untick  

Prime - Go to CW rail and hover over programme for another menu select 3 dots & then hide (you can’t actually  delete)

Sometimes it can take a while for the programme to disappear and on other occasions they stubbornly remain. It's a bit of a lottery.

Good luck, I hope this helps.

[Anonymous]

@Philip1009 Many really hoped that for Gen Two they would have listened to customer feedback about the Continue Watching rail but they didn't.

This and the stupid placement of the Search and Settings sections are really so user unfriendly.