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Discussion topic: Program skipping back to beginning

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Message posted on ‎27 May 2025 10:04 PM

Program skipping back to beginning

When watching something live (whilst on on the channel but we're a bit behind) we keep getting an issue when we have the adverts (we don't have advert skipping) then when the program is due to restart again it skips back to the beginning not the next part of the program.

what is going on?

 

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Message posted on ‎27 May 2025 10:09 PM

Re: Program skipping back to beginning

Posted by a Superuser, not a Sky employee. Find out more

@Smellsofhorse 

What platform is this on, Sky Q, Glass or Stream ?

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Message posted on ‎27 May 2025 10:10 PM

Re: Program skipping back to beginning

Sky glass or streaming whatever it's called.

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Message posted on ‎27 May 2025 10:15 PM

Re: Program skipping back to beginning

Posted by a Superuser, not a Sky employee. Find out more

I have moved this to the Sky Glass forum on here for you as I think this is better suited here.

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Message posted on ‎27 May 2025 10:16 PM

Re: Program skipping back to beginning

Thank you.

I'm new here as you can probably tell!

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