Discussion topic: Dissatisfaction with SKY Glass
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Message posted on 11 Sep 2025 05:55 PM
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Dissatisfaction with SKY Glass
Display saying WHOLE HOME REQUIRED.
Cannot access any tv programmes.
do not understand
paid bill absolutely fed up
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All Replies
Message posted on 11 Sep 2025 05:57 PM
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Re: Dissatisfaction with SKY Glass
Any help out there.
have no TV programmes.
Message posted on 11 Sep 2025 05:59 PM
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Re: Dissatisfaction with SKY Glass
If you login to your My Sky account online and go to https://www.sky.com/productsettings/streaming-tv, what products are listed when under Streaming TV devices?
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Message posted on 11 Sep 2025 06:08 PM
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Re: Dissatisfaction with SKY Glass
Why is the screen saying
WHOLE HOME REQUIRED and not letting me access any programmes?
Message posted on 11 Sep 2025 06:16 PM
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Re: Dissatisfaction with SKY Glass
@JARM wrote:Why is the screen saying
WHOLE HOME REQUIRED and not letting me access any programmes?
I'd suggest reading the previous replies that you have already been given
Please LIKE any responses you found helpful
Please mark a response as an ANSWER if it has solved your query/issue
Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.
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Message posted on 11 Sep 2025 06:16 PM
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Re: Dissatisfaction with SKY Glass
@MarkGoldsmith wrote:If you login to your My Sky account online and go to https://www.sky.com/productsettings/streaming-tv, what products are listed when under Streaming TV devices?
@JARM Please answer the above
Message posted on 11 Sep 2025 06:43 PM
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Re: Dissatisfaction with SKY Glass
If you have more than one sky streaming device, such as a sky glass tv and a puck, or have 2 pucks, or 2 sky glass tvs you need a whole home subscription
Message posted on 11 Sep 2025 06:47 PM
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Re: Dissatisfaction with SKY Glass
I only have one TV
I am speaking to SKY on the phone at the moment . I have managed to get a human to talk to.
Jean
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