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Discussion topic: Discovery plus sign issues still not sorted out.

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This message was authored by Skipp3r This message was authored by: Skipp3r

Discovery plus sign issues still not sorted out.

So I'm linked, all signed in to discovery all well and good and yet still I cant stream programs from Discovery plus.

Getting fed up up of seeing upgrade to watch.

About time someone from SKY got on here and gave a concise way to watch a channel I'm paying for.

 

 

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This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: Discovery plus sign issues still not sorted out.

Posted by a Superuser, not a Sky employee. Find out more

@Skipp3r is it sport from TNt you are trying to watch?

Sky Stream user. Former Sky+ HD and Sky Broadband customer

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This message was authored by Exiled-in-HH This message was authored by: Exiled-in-HH

Re: Discovery plus sign issues still not sorted out.

@Skipp3r Can you watch the Quest channel selected from the TV Guide?

Exiled in HH
Skipp3r
Topic Author
This message was authored by Skipp3r This message was authored by: Skipp3r

Re: Discovery plus sign issues still not sorted out.

Live TV not the issue, streaming anything off Discovery plus is.

This message was authored by Exiled-in-HH This message was authored by: Exiled-in-HH

Re: Discovery plus sign issues still not sorted out.

@Skipp3r You can select the Quest channel on the TV Guide on the Discovery+ app not via the on the Sky TV Guide😉

Exiled in HH
This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: Discovery plus sign issues still not sorted out.

Posted by a Superuser, not a Sky employee. Find out more

@Skipp3r so it's all programmes on discovery plus and not just the sport?

 

Can you sign in to discovery plus on another device and that works? If it works on another device if you haven't already try a reboot by unplugging the Sky device for 30 seconds and see if if then works.

Sky Stream user. Former Sky+ HD and Sky Broadband customer

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Skipp3r
Topic Author
This message was authored by Skipp3r This message was authored by: Skipp3r

Re: Discovery plus sign issues still not sorted out.

Upgrade pass to watch when trying to watch on my laptop.

Skipp3r
Topic Author
This message was authored by Skipp3r This message was authored by: Skipp3r

Re: Discovery plus sign issues still not sorted out.

Not trying to watch sport, nothing on Discovery Plus app works. Not Quest, Living etc.

Not one program streamable.

This message was authored by Exiled-in-HH This message was authored by: Exiled-in-HH

Re: Discovery plus sign issues still not sorted out.

Try selecting the Quest channel on the Discovery+ app TV Guide on the Laptop😉

Exiled in HH
Skipp3r
Topic Author
This message was authored by Skipp3r This message was authored by: Skipp3r

Re: Discovery plus sign issues still not sorted out.

Quest doesn't work online.

This message was authored by Exiled-in-HH This message was authored by: Exiled-in-HH

Re: Discovery plus sign issues still not sorted out.

@Skipp3r are your selecting Quest via Shows or the TV Guide in the Discovery+ app?

Exiled in HH
This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: Discovery plus sign issues still not sorted out.

Posted by a Superuser, not a Sky employee. Find out more

Ok so that's an issue with your discovery plus account then.

 

i suspect it's not linked with your Sky account. I actually had this I linked it the first time and it didn't work and I had to do the whole linking process again.(in my case it linked, then discovery cancelled it almost immediate something went wrong in the link my process).

 

I'd suggest following the steps here all over again https://www.sky.com/help/articles/discovery-plus?DCMP=tva-skycom:ec_discovery_plus

Sky Stream user. Former Sky+ HD and Sky Broadband customer

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Skipp3r
Topic Author
This message was authored by Skipp3r This message was authored by: Skipp3r

Re: Discovery plus sign issues still not sorted out.

You've already linked your Sky and Discovery+ accounts

To start watching, open the Discovery+ app on your TV and select sign in

This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: Discovery plus sign issues still not sorted out.

Posted by a Superuser, not a Sky employee. Find out more

You may need to unsunscribe from

the discovery plus app via the marketplace first before it will allow you to try relinking it.

 

clearly what has happen is your Sky account thinks it is linked but discovery thinks it's isn't which is why it doesn't work from any device.

Sky Stream user. Former Sky+ HD and Sky Broadband customer

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This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: Discovery plus sign issues still not sorted out.

Posted by a Superuser, not a Sky employee. Find out more

I know it's a pain, the discovery plus integration seems to be the one that has the most issues working.

Sky Stream user. Former Sky+ HD and Sky Broadband customer

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