07 Dec 2023 07:30 PM
So I'm linked, all signed in to discovery all well and good and yet still I cant stream programs from Discovery plus.
Getting fed up up of seeing upgrade to watch.
About time someone from SKY got on here and gave a concise way to watch a channel I'm paying for.
07 Dec 2023 07:33 PM
Posted by a Superuser, not a Sky employee. Find out more@Skipp3r is it sport from TNt you are trying to watch?
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07 Dec 2023 07:40 PM
@Skipp3r Can you watch the Quest channel selected from the TV Guide?
07 Dec 2023 07:46 PM
Live TV not the issue, streaming anything off Discovery plus is.
07 Dec 2023 07:49 PM - last edited: 07 Dec 2023 07:55 PM
@Skipp3r You can select the Quest channel on the TV Guide on the Discovery+ app not via the on the Sky TV Guide😉
07 Dec 2023 07:51 PM
Posted by a Superuser, not a Sky employee. Find out more@Skipp3r so it's all programmes on discovery plus and not just the sport?
Can you sign in to discovery plus on another device and that works? If it works on another device if you haven't already try a reboot by unplugging the Sky device for 30 seconds and see if if then works.
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07 Dec 2023 07:55 PM
Upgrade pass to watch when trying to watch on my laptop.
07 Dec 2023 07:57 PM
Not trying to watch sport, nothing on Discovery Plus app works. Not Quest, Living etc.
Not one program streamable.
07 Dec 2023 07:57 PM - last edited: 07 Dec 2023 07:58 PM
Try selecting the Quest channel on the Discovery+ app TV Guide on the Laptop😉
07 Dec 2023 07:59 PM
Quest doesn't work online.
07 Dec 2023 08:02 PM
@Skipp3r are your selecting Quest via Shows or the TV Guide in the Discovery+ app?
07 Dec 2023 08:17 PM
Posted by a Superuser, not a Sky employee. Find out moreOk so that's an issue with your discovery plus account then.
i suspect it's not linked with your Sky account. I actually had this I linked it the first time and it didn't work and I had to do the whole linking process again.(in my case it linked, then discovery cancelled it almost immediate something went wrong in the link my process).
I'd suggest following the steps here all over again https://www.sky.com/help/articles/discovery-plus?DCMP=tva-skycom:ec_discovery_plus
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07 Dec 2023 08:19 PM
You've already linked your Sky and Discovery+ accounts
To start watching, open the Discovery+ app on your TV and select sign in
07 Dec 2023 08:22 PM
Posted by a Superuser, not a Sky employee. Find out moreYou may need to unsunscribe from
the discovery plus app via the marketplace first before it will allow you to try relinking it.
clearly what has happen is your Sky account thinks it is linked but discovery thinks it's isn't which is why it doesn't work from any device.
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07 Dec 2023 08:23 PM
Posted by a Superuser, not a Sky employee. Find out moreI know it's a pain, the discovery plus integration seems to be the one that has the most issues working.
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