Complete waste of money!!

[Jack029]

I have sky glass and it's the worst thing I've ever had!! It freezes and keep having problems with the lip syncing, it randomly switches off, you can't record anything you have to download it, you have to pay to skip ad breaks, even after paying for a sky puck you have to pay a  monthly subscription for it, I wish I'd have stuck to sky+ i won't be renewing my contract that's for certain!! 

[Lisa-P1987]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[TimmyBGood]

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@Jack029 wrote:

you can't record anything you have to download it, you have to pay to skip ad breaks, even after paying for a sky puck you have to pay a  monthly subscription for it,

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All of those are features as described by Sky and widely reviewed elsewhere.

[Exiled-in-HH]

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@Jack029 wrote:

I have sky glass and it's the worst thing I've ever had!! It freezes and keep having problems with the lip syncing, it randomly switches off, you can't record anything you have to download it, you have to pay to skip ad breaks, even after paying for a sky puck you have to pay a  monthly subscription for it, I wish I'd have stuck to sky+ i won't be renewing my contract that's for certain!! 

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The loan fee for a Sky Stream Puck is a one off payment🤔