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This discussion topic has been answered Discussion topic: Chose the wrong Sky Glass size

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This message was authored by: Laura0920

Chose the wrong Sky Glass size

Hi.

 

So I had my sky glass air delivered on Monday, I went for the smallest but now regretting it and wishing I went for the next size up.

 

Anyone know if it's possible to change, whilst I'm still in the cooling off period?

 

Thanks 


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This message was authored by: SKY1992bf Answer

Re: Chose the wrong Sky Glass size

Posted by a Superuser, not a Sky employee. Find out more

@Laura0920 Yes its possible but you would have to contact sky and completely cancel everything associated with it including the tv subscription element and returning it before ordering the right size and tv subscription from scratch again 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please note: I am just a sky customer not a employee - posts from sky employees (aka community team) are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
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This message was authored by: SKY1992bf Answer

Re: Chose the wrong Sky Glass size

Posted by a Superuser, not a Sky employee. Find out more

@Laura0920 Yes its possible but you would have to contact sky and completely cancel everything associated with it including the tv subscription element and returning it before ordering the right size and tv subscription from scratch again 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please note: I am just a sky customer not a employee - posts from sky employees (aka community team) are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others

If you would like to post a “Send Your Thanks to Sky” message please click Here

Did this answer not help you?

Reply
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