Discussion topic: Cant connect sky glass to router

This message was authored by: Lauren125 · ‎19 Aug 2024

Got a new router with new provider and sky glass wont connect to the internet

This message was authored by: Mister_Dalek · ‎19 Aug 2024

@Lauren125 wrote:
Got a new router with new provider and sky glass wont connect to the internet

Are you connecting via WiFi? The new router will have a new WiFi name and password. Have you tried inputting these into the Network settings on your Glass TV?

This message was authored by: mikealanr · ‎19 Aug 2024

Hi @Lauren125

You need to reset the network connection on your Sky glass: https://www.sky.com/help/articles/sky-glass-no-wifi-connection-osm

And then connect to your new router SSID (WiFi name)

MikeAlanR

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65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Former Sky Q, Sky+ HD and Sky+ customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.

Discussion topic: Cant connect sky glass to router

Cant connect sky glass to router

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