Repayment holiday

[Diane1002]

Hi

how do i apply for a repayment holiday please? Its difficult to deal with anyone over the telephone so would prefer to do it over the internet if possible 😬

[peter-marlow+1966]

We are all just customers  here.

[Mister_Dalek]

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@Diane1002 wrote:

Hi

how do i apply for a repayment holiday please? Its difficult to deal with anyone over the telephone so would prefer to do it over the internet if possible 😬

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Sky don't do payment holidays. 
If you are having financial difficulties you will need to call Sky to discuss options. 

[mikealanr · Accepted solution]

Hi @Diane1002 

As pointed out you will need to call Sky as we are fellow customers. However Sky will only offer repayment holidays on the credit element. You will still need to pay for your subscription.See: https://www.sky.com/help/articles/sky-payment-holiday

However if you need support see: https://www.sky.com/help/articles/support-with-financial-difficulty

MikeAlanR

[mikealanr]

Hi @Mister_Dalek 

They do for the credit element: https://www.sky.com/help/articles/sky-payment-holiday

MikeAlanR