Can you plug a Sky Stream box into Sky Glass?

[SKY1992bf]

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@Exiled-in-HH wrote:

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@Jporch316 wrote:

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@Exiled-in-HH wrote:

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@SKY1992bf wrote:

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@Exiled-in-HH wrote:

Why would the TV need an account if it is not connected to the internet/Sky servers?

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@Exiled-in-HH  because sky pucks won't work on a glass tv that isn't linked to an active account as mentioned on the link below, this happens also been verified by sky in the closed forum 

https://www.sky.com/help/articles/sky-glass-without-a-subscription

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So a Sky Puck can't work when attached to a Sky Glass TV?

Supposedly according to your link a Sky Glass without a subscription works as a "normal" TV ...  except when a Sky Puck is attached🤔

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If you have a sky glass tv and cancel the subscription you can still retain your sky account ...... the tv becomes a semi smart tv with access to the apps and hdmi ports only. Sky send a new remote with updated app buttons. If you also cancel the sky account then the tv becomes inactive and when you power on has a message along the lines of "activate the tv with your sky account"

hence the low resale value as they can't be activated unless a buyer has a sky account / subscription that they can use to activate 

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A Sky Glass TV not attached to the internet has working HDMI ports and a working DTT tuner ... are you saying a Sky Puck can not be attached to the Sky Glass TV for a working Sky Stream service🤔

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@Exiled-in-HH A sky puck and subscription will work on a glass tv providing the tv is registered as active on the same account as the  puck/subscription and you have a whole home subscription

if the tv is not activated and lnked to the same account as the puck , the puck/subscription wont work

[TimmyBGood]

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@SKY1992bf wrote:

if the tv is not activated and lnked to the same account as the puck , the puck/subscription wont work

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I don't see why that would be the case: as long as the puck is within a subscription, an unsubscribed Glass television is just a big dumb HDMI monitor.

[SKY1992bf]

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@TimmyBGood wrote:

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@SKY1992bf wrote:

if the tv is not activated and lnked to the same account as the puck , the puck/subscription wont work

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I don't see why that would be the case: as long as the puck is within a subscription, an unsubscribed Glass television is just a big dumb HDMI monitor.

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@TimmyBGood i'm only going by information given to superusers (i will tag you into the thread)

[Exiled-in-HH]

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@TimmyBGood wrote:

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@SKY1992bf wrote:

if the tv is not activated and lnked to the same account as the puck , the puck/subscription wont work

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I don't see why that would be the case: as long as the puck is within a subscription, an unsubscribed Glass television is just a big dumb HDMI monitor.

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That's obviously correct😉

[Exiled-in-HH]

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@SKY1992bf wrote:

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@Exiled-in-HH wrote:

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@Jporch316 wrote:

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@Exiled-in-HH wrote:

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@SKY1992bf wrote:

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@Exiled-in-HH wrote:

Why would the TV need an account if it is not connected to the internet/Sky servers?

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@Exiled-in-HH  because sky pucks won't work on a glass tv that isn't linked to an active account as mentioned on the link below, this happens also been verified by sky in the closed forum 

https://www.sky.com/help/articles/sky-glass-without-a-subscription

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So a Sky Puck can't work when attached to a Sky Glass TV?

Supposedly according to your link a Sky Glass without a subscription works as a "normal" TV ...  except when a Sky Puck is attached🤔

---

If you have a sky glass tv and cancel the subscription you can still retain your sky account ...... the tv becomes a semi smart tv with access to the apps and hdmi ports only. Sky send a new remote with updated app buttons. If you also cancel the sky account then the tv becomes inactive and when you power on has a message along the lines of "activate the tv with your sky account"

hence the low resale value as they can't be activated unless a buyer has a sky account / subscription that they can use to activate 

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A Sky Glass TV not attached to the internet has working HDMI ports and a working DTT tuner ... are you saying a Sky Puck can not be attached to the Sky Glass TV for a working Sky Stream service🤔

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@Exiled-in-HH A sky puck and subscription will work on a glass tv providing the tv is registered as active on the same account as the  puck/subscription and you have a whole home subscription

if the tv is not activated and lnked to the same account as the puck , the puck/subscription wont work

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So the Sky Glass TV just needs to be reset .... so it is removed from the account🤔

[Jporch316]

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@Ampersand wrote:

A bit of an odd question, but I was with Sky 2 years ago but left to join Virgin Media, now I'd like to rejoin Sky again. I have a Sky Glass TV already (paid off), but the cost of reactivating my Sky Entertainment service is more than getting a Sky Stream box instead.

Can you use Sky Stream plugged into a HDMI port on Sky Glass? Do the remotes work as they're both identical? Thanks

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If the tv is reset then it won't funtion at all until it is reactivated with a sky account ....... that's my experience (although this was a year ago )

[Exiled-in-HH]

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@Jporch316 wrote:

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@Ampersand wrote:

A bit of an odd question, but I was with Sky 2 years ago but left to join Virgin Media, now I'd like to rejoin Sky again. I have a Sky Glass TV already (paid off), but the cost of reactivating my Sky Entertainment service is more than getting a Sky Stream box instead.

Can you use Sky Stream plugged into a HDMI port on Sky Glass? Do the remotes work as they're both identical? Thanks

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If the tv is reset then it won't funtion at all until it is reactivated with a sky account ....... that's my experience (although this was a year ago )

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So the HDMI ports and DTT tuner will not work?

[Jporch316]

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@Exiled-in-HH wrote:

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@Jporch316 wrote:

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@Ampersand wrote:

A bit of an odd question, but I was with Sky 2 years ago but left to join Virgin Media, now I'd like to rejoin Sky again. I have a Sky Glass TV already (paid off), but the cost of reactivating my Sky Entertainment service is more than getting a Sky Stream box instead.

Can you use Sky Stream plugged into a HDMI port on Sky Glass? Do the remotes work as they're both identical? Thanks

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If the tv is reset then it won't funtion at all until it is reactivated with a sky account ....... that's my experience (although this was a year ago )

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So the HDMI ports and DTT tuner will not work?

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I didn't think so ..... but you have put some doubt in my mind ..... I thought it had to activated once reset to an account. Maybe there is a way to get to the  hdmi s from the activation screen 

[Jporch316]

@Exiled-in-HH 

I think I am wrong - there's a skip on the setup screen - assume this would get you to the hdmi icons !

 

[Exiled-in-HH]

A Sky Glass TV must be able to function when not connected to the Sky Stream servers ... because to activate the DTT turner it must be disconnected from the internet🤔

[Jporch316]

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@Exiled-in-HH wrote:

A Sky Glass TV must be able to function when not connected to the Sky Stream servers ... because to activate the DTT turner it must be disconnected from the internet🤔

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Yes but most owners would have already activated at that point so when the internet connection is cut it lands on the screen where there's icons for the hdmi and dtt. I'm assuming that's where the skip button leaves you on n my previous post. If it's not activated it won't give you the option to add an internet account (or subsequently any apps) 

[Exiled-in-HH]

So it looks like @Ampersand  will be able a to attach a Sky Puck to a Sky Glass TV with a lower cost subscription and not be required to have a whole home subscription🤔

Hopefully @Ampersand will report back success or failure😉