Subtitles not available on recorded tv programs

[Bullman123]

Why are subtitles not available on recorded TV programs with sky glass tv

[Sky_Gee]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141

[Daniel0210]

@Bullman123 

Your duplicate thread has been removed as you asked the same on this one. You received an invite to chat to the Community Messaging Team so did you engage in that chat? If not it will have expired now.

[SuperMatt]

Hello again, @Bullman123. I have sent another invite to chat 👍 Thanks, Matt