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Discussion topic: Subtitles not available on recorded tv programs

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This message was authored by: Bullman123

Subtitles not available on recorded tv programs

Why are subtitles not available on recorded TV programs with sky glass tv

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This message was authored by: Sky_Gee

Re: Subtitles not available on recorded tv programs

Posted by a Sky employee

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141

This message was authored by: Daniel0210

Re: Subtitles not available on recorded tv programs

Posted by a Superuser, not a Sky employee. Find out more

@Bullman123 

Your duplicate thread has been removed as you asked the same on this one. You received an invite to chat to the Community Messaging Team so did you engage in that chat? If not it will have expired now.


▪️ I AM NOT A SKY EMPLOYEE ▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
This message was authored by: SuperMatt

Re: Subtitles not available on recorded tv programs

Posted by a Sky employee

Hello again, @Bullman123. I have sent another invite to chat 👍 Thanks, Matt 

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