Subtitles a Joke

[Bear+1012]

I Don't understand why Sky can be so disrespectful to Customers who have been with them for years, over 

20 in my case.

they keep offering new products etc but can't sort out the Subtitles, my Wife needs to use them as do a lot of people.

But they just don't care.

I get emails every day buy this upgrade to this, why not sort out the issues with the Subtitles first

[Annie+UK]

How to make a complaint to sky: Sky Customer Complaints Code of Practice

Sky Customer Complaints Form

[Bear+1012]

Thank you have sent the Form, but they will not do anything.

[MightyQuinn]

Hi @Bear+1012   Have you got an example of a Sky channel programme without subtitles? I realise that Sky Cinema programmes in HD normally provide subtitles as an alternative to UHD programmes without subtitles.

[Bear+1012]

It's the Size some programs they are halfway up the Screen, I suppose we get used to Netflix etc.

we now watch all of the BBC on iPlayer as a lot Smaller.

[Mark39]

So you haven't been without them, it's the format that you're not happy with?

[Nockulus72]

I can't see anywhere in the original post that it was stated they were without subtitles. Don't understand the need to be so snarky in a reply that was already answered by another mod/superuser.