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Message posted on ‎31 Oct 2023 05:08 PM

Remote app for sky stream

My wife is partially sighted and has difficulty navigating the sky stream menus on the tv. Is there an app that she could use on a tablet to control our sky stream puck?

 

 Cheers

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Message posted on ‎20 Nov 2023 09:46 AM

Re: Remote app for sky stream

Posted by a Sky employee

Hi @Nutty+Canoeist
It is not possible to control the Sky Stream from an app.
However your wife might benefit from some of the accessibility settings on the Stream puck.
Voice Guidance speaks out the menus as you navigate.
High contrast makes the menus easier to read.
Go to Settings > Accessibility.
Dave

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Superuser
This message was authored by: GD1

Message posted on ‎31 Oct 2023 06:47 PM

Re: Remote app for sky stream

Posted by a Superuser, not a Sky employee. Find out more
@Nutty+Canoeist wrote:

My wife is partially sighted and has difficulty navigating the sky stream menus on the tv. Is there an app that she could use on a tablet to control our sky stream puck?

 

 Cheers

Afraid not as SKy stream doesn't have an app  for remote acccess like Sky Q.

 

As Sky stream is an IPTV system there are no apps than can connect to the box like Sky Q.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, VM 1 Gig Broadband, Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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Message posted on ‎20 Nov 2023 09:46 AM

Re: Remote app for sky stream

Posted by a Sky employee

Hi @Nutty+Canoeist
It is not possible to control the Sky Stream from an app.
However your wife might benefit from some of the accessibility settings on the Stream puck.
Voice Guidance speaks out the menus as you navigate.
High contrast makes the menus easier to read.
Go to Settings > Accessibility.
Dave

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