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Discussion topic: Can’t get accessibility page off?

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Avatar for LUVBUGDISCOSHOW
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This message was authored by: LUVBUGDISCOSHOW

Message posted on ‎05 Nov 2025 02:43 PM

Can’t get accessibility page off?

Remove the accessibility page

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Avatar for Annie+UK
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This message was authored by: Annie+UK

Message posted on ‎05 Nov 2025 02:56 PM

Re: Can’t get accessibility page off?

Posted by a Superuser, not a Sky employee. Find out more
@LUVBUGDISCOSHOW wrote:

Remove the accessibility page

You'll have to explain more

 

This forum is primarily customer-to-customer help, you're not talking to Sky support

I am Neurodivergent – FAQs: Sky Glass ❄ Sky Stream ❄ Sky Go ❄ Sky Plus
Posted on a MINISFORUM UM690L with Debian (Linux) using Firefox-esr
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Avatar for Daniel0210
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This message was authored by: Daniel0210

Message posted on ‎05 Nov 2025 04:17 PM

Re: Can’t get accessibility page off?

Posted by a Superuser, not a Sky employee. Find out more

@LUVBUGDISCOSHOW 

Do you have Sky Q and it's stuck on the Accessibility screen?

If so …

Sky have suggested the following...

  • Unpair their Sky Q remote from the box by holding 4&6
  • Wait for the remote to flash
  • Then dismiss the information screen "Skip & set up later"
  • Hold 1&3 to repair the remote control

If 4&6 does not allow you to clear the information screen, try holding 7&9 to reset the Sky Q remote then hold 1&3 and follow the on-screen setup journey to allow the remote to control the TV.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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