Neil from retention team!
Neil I hope you see this message and I hope
It finds you well.
I hope you and family are well & I hope you all have a nice weekend to come.
Neil thank you so much for sorting out my billing issue.
I spoke to you on a Thursday and it was finished and dealt with on the following Tuesday. Showing that you did not forget me and how ever long it took you got the issue sorted.
I would have expected because it took a few days to sort out you would have left it to someone else to deal with but you did not.
I really appreciate the time you gave me and appreciate the conversation we had.
Sky thank you for choosing the right people to deal with us the customers.
Neil wishing you all the best for the new years.
Take care.
