nted to share feedback regarding my recent experience with Sky.
Since moving to Sky in October, I encountered several issues & unfortunately had a very challenging time resolving them. I spoke with multiple advisors, but no one seemed to take ownership of the problem.
However on Monday, Ian completely turned the situation around.
He took full ownership of my issue and resolved it within 20 minutes. Ian was empathetic, listened carefully and ensured everything was addressed promptly.
I am extremely grateful for his help and cannot thank him enough. Ian truly is an asset to Sky and his professionalism and dedication deserve recognition.
Thank you Ian. (Ist10)
