Active Lock Department

I spoke to a wonderfuly lady called Leanne, who helped me with my bill payments in a caring non judgemental way.  Leanne was so hepful and kind she made me feel so comfortable and offered me a few different options and explained them all clearly.  I was dreading the call initially but left feeling that my issue was resolved in a quick way that suited me.

I would imagine that there are a lot of people that need extra support at this time and feel that the Sky team have this support right.

Thanks again Leanne - you were fantastic!


Status changed to: We’re Finding your Staff Member
Status changed to: Mission Accomplished

Hey @Andrew+Phillips  


Thank you for your post and sharing your experience with Sky. We have sent your thanks onto the staff member and their manager.  




Community Moderator