I spoke to a wonderfuly lady called Leanne, who helped me with my bill payments in a caring non judgemental way. Leanne was so hepful and kind she made me feel so comfortable and offered me a few different options and explained them all clearly. I was dreading the call initially but left feeling that my issue was resolved in a quick way that suited me.
I would imagine that there are a lot of people that need extra support at this time and feel that the Sky team have this support right.
Thanks again Leanne - you were fantastic!
