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Discussion topic: Watching TNT sports on my phone

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This message was authored by: Laura1974

Watching TNT sports on my phone

Hi, hoping someone can help. I already have access to TNT sports and sky sports plus discovery + and have no issue watching any of these on my tv. I can watch it all on my phone as well with the exception of TNT sports. I'm receiving an error saying I need to update the subscription. I'm paying a small fortune already and shouldn't have to subscribe again!! Anyone know how I can resolve this please? It's literally driving me nuts!! Thanks 

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This message was authored by: caesarome

Re: Watching TNT sports on my phone

Posted by a Superuser, not a Sky employee. Find out more

@Laura1974 wrote:

I already have access to TNT sports and sky sports plus discovery + and have no issue watching any of these on my tv.


Are you paying Tnt/Bt/Discovery themselves for access to these via your Sky TV service ?

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This message was authored by: Laura1974

Re: Watching TNT sports on my phone

Hi, yes I pay for TNT Sports separately. Discovery + I get through sky.

This message was authored by: caesarome

Re: Watching TNT sports on my phone

Posted by a Superuser, not a Sky employee. Find out more

@Laura1974 wrote:

Hi, yes I pay for TNT Sports separately. 


Then you wouldn't be able to access the channels via Sky Go as you can only do this if you pay for them via Sky. So you would need to use the Discovery+ app instead.

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This message was authored by: Laura1974

Re: Watching TNT sports on my phone

I have tried Discovery + app and I still can't view

This message was authored by: AndrewF_UK

Re: Watching TNT sports on my phone

Posted by a Superuser, not a Sky employee. Find out more

@Laura1974 im just seeking clarity about how you pay because its a bit ambiguous in this thread but will influence how we help. 

  • Do you pay for TNT sports via Sky?
  • Can you access TNT sports on your Sky guide on your TV?
  • Can you confirm you don't pay for Discovery+ separately and you use the package provided by Sky?

 

or if I got any of that wrong, please clarify. 

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This message was authored by: MarkGoldsmith

Re: Watching TNT sports on my phone

Posted by a Superuser, not a Sky employee. Find out more

Unless I'm mistaken it sounds like you have Sky and pay for TNT sports directly with Discovery and not via Sky.

 

If so you can't use Sky Go to watch the live TNT Sporte channels. What I also suspect has happened is that you have 2 Discovery + accounts ( one you have linked with your Sky account and one that comes as part of subscribing directly with TNt Sports). In this scenario having the 2 discovery + accounts would be normal as the Sky one would give access to discovery + Standard and the one you get for subscribing directly to TNT sports would give you a Discovery + Premoum tier account which has the access to TNT Sports.

 

This scenario would certainly explained the information provided so far in this thread.

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This message was authored by: Laura1974

Re: Watching TNT sports on my phone

  • Do you pay for TNT sports via Sky? NO
  • Can you access TNT sports on your Sky guide on your TV? YES
  • Can you confirm you don't pay for Discovery+ separately and you use the package provided by Sky? YES
This message was authored by: MarkGoldsmith

Re: Watching TNT sports on my phone

Posted by a Superuser, not a Sky employee. Find out more

@Laura1974 wrote:
  • Do you pay for TNT sports via Sky? NO
  • Can you access TNT sports on your Sky guide on your TV? YES
  • Can you confirm you don't pay for Discovery+ separately and you use the package provided by Sky? YES

@Laura1974 have you read my previous post in this thread as based on this information you have provided I think it will explain what is going on.

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This message was authored by: Laura1974

Re: Watching TNT sports on my phone

Thanks all - all sorted now! I got on a chat with Discovery + and now I can finally watch TNT Sports from my phone 👍🏽🙏🏽

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