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This discussion topic is read only This discussion topic has been answered Discussion topic: Vue Cinema Tickets not showing

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This message was authored by: Char1813

Re: Vue Cinema Tickets not showing

I have done all this and the still arnt on my sky app ... can't talk to anyone on chat bot ... is there a delay in them.being posted

This message was authored by: Char1813

Re: Vue Cinema Tickets not showing

Have you found it as I can find it anywhere in vip please

This message was authored by: Char1813

Re: Vue Cinema Tickets not showing

I have done all of that and still not on my app have never had an issue before but wanted to use them and they arnt there at all please help

This message was authored by: Anonymous

Re: Vue Cinema Tickets not showing

@Char1813 Mine were available on 1 June as they should have been.

 

You could try and uninstall and reinstall of the My Sky app then try the following:

 

1. Open the My Sky app and select the VIP tab (the blue star in the screenshot below)

 

2. Scroll down to the Rewards for You section:

1000001973.png

 

3. Put your finger on the Sky Broadband tile and scroll to the left. The Vue tile will be the fourth or fifth one along:

 

1000001981.png

 

This message was authored by: caesarome

Re: Vue Cinema Tickets not showing

Posted by a Superuser, not a Sky employee. Find out more

@Char1813 wrote:

Have you found it as I can find it anywhere in vip please


So you have gone to the VIP section @Char1813 and scrolled down to "rewards for you" and then moved the tiles to the left ?

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This message was authored by: Char1813

Re: Vue Cinema Tickets not showing

Thank you I have done that and its still not there 

This message was authored by: Char1813

Re: Vue Cinema Tickets not showing

  • I dont have rewards for you ... I have rewards near you ... and yes have uniatalled and reinstalled a few times now 
This message was authored by: Anonymous

Re: Vue Cinema Tickets not showing

@Char1813 Try doing it exactly how I explain. They are there and you do have a Rewards For You - see my screenshots.

 

I can't explain it any clearer. Others have followed my instructions exactly and found them. (Just checking - you are subscribed to Sky Cinema still?)

 

For those having difficulty finding them:

 

1. Open the My Sky app and click on the VIP tab in the bottom right - the star will be solid blue if you do this.

 

2. Scroll down to the Rewards for You section:

 

3. Put your finger on the Sky Broadband tile, hold and scroll left. The Vue tickets are the fourth or fifth tile as you scroll horizontally:

 

1000001981.png

This message was authored by: Char1813

Re: Vue Cinema Tickets not showing

I have just found them thank you for your help 

This message was authored by: Jbirnie

Vue cinema tickets

The June Myvue ticket codes are not showing app despite still having sky cinema
This message was authored by: lettice

Re: Vue cinema tickets

Posted by a Superuser, not a Sky employee. Find out more

@Jbirnie wrote:
The June Myvue ticket codes are not showing app despite still having sky cinema

Have moved your post here to the ongoing discussion.

 

View the answered post in here for how to find the Sky Cinema Vue tickets

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This message was authored by: Anonymous

Re: Vue cinema tickets

@Jbirnie See my earlier reply for step by step instructions on how to find them. They are, just well hidden by Sky! 

This message was authored by: Gosspeter

Re: Sky vue cinema tickets missing

That works perfectly 

This message was authored by: Sam373

Re: Vue Cinema Tickets not showing

Hi I have used them before but for June they are not appearing, what can I do?

This message was authored by: Sam373

Re: Vue Cinema Tickets not showing

Finally found them but had to keep going in and out as wasn't showing. I use them all the time so it wasn't like I didn't k is where to find them

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