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This discussion topic has been answered Discussion topic: Sky VIp

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This message was authored by: Yassy1991

Sky VIp

I no longer have any access to sports tickets / ballots on the SKY VIP app and haven't had for months? Yet my friend can access them on her sky VIP account? Any ideas why? 


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This message was authored by: caesarome Answer

Re: Sky VIp

Posted by a Superuser, not a Sky employee. Find out more

@Yassy1991 

You only get access to them if you are a Sky Sports subscriber so if you are still then they should be there as they are there for me by scrolling down to "Rewards for you".

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This message was authored by: caesarome Answer

Re: Sky VIp

Posted by a Superuser, not a Sky employee. Find out more

@Yassy1991 

You only get access to them if you are a Sky Sports subscriber so if you are still then they should be there as they are there for me by scrolling down to "Rewards for you".

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This message was authored by: Yassy1991

Re: Sky VIp

Ahh I see - has this changed recently then as I always had access to the sports one before and even won a couple?

This message was authored by: caesarome

Re: Sky VIp

Posted by a Superuser, not a Sky employee. Find out more

I can't remember when but this did change last year so should you subscribe again to the sports package then you would get access to them again.

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This message was authored by: Yassy1991

Re: Sky VIp

I never was a member of the sports package that's what I'm saying 🙂 yet had access before. Very strange 

This message was authored by: caesarome

Re: Sky VIp

Posted by a Superuser, not a Sky employee. Find out more

Before the change you would have access to everything sports related in the VIP section but now you do not due to the change put in place sometime last year.

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This message was authored by: Yoghurt

Re: Sky VIp

@Yassy1991  I wondered the same thing as I used to get them too wonder if you now only get them if you have sports as part of tv package 

Sarah backx
This message was authored by: Yoghurt

Re: Sky VIp

@caesarome  I used to get access to the sports prizes and I've never had sport as part of my package ever 

Sarah backx
This message was authored by: caesarome

Re: Sky VIp

Posted by a Superuser, not a Sky employee. Find out more

@Yoghurt wrote:

@caesarome  I used to get access to the sports prizes 


@Yoghurt 

That is due to what I said earlier as my guess is you do not have access to Sports content now ?

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This message was authored by: SKY1992bf

Re: Sky VIp

Posted by a Superuser, not a Sky employee. Find out more

@Yoghurt  Everyone did once but a change came in last year to bring it into line with the free cinema tickets ie you now have to subscribe to sports to get the sports rewards 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please note: I am just a sky customer not a employee - posts from sky employees (aka community team) are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
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This message was authored by: Yoghurt

Re: Sky VIp

@SKY1992bf  @caesarome  And yet always had access on vip to the cinema trips part of vip even before I took sky cinema 

Sarah backx
This message was authored by: SKY1992bf

Re: Sky VIp

Posted by a Superuser, not a Sky employee. Find out more

@Yoghurt wrote:

@SKY1992bf  @caesarome  And yet always had access on vip to the cinema trips part of vip even before I took sky cinema 


@Yoghurt  You obviously got lucky then 😁


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please note: I am just a sky customer not a employee - posts from sky employees (aka community team) are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others

If you would like to post a “Send Your Thanks to Sky” message please click Here
This message was authored by: Yoghurt

Re: Sky VIp

@SKY1992bf  I must have 

Sarah backx
This message was authored by: Dawnie1970

Re: Sky VIp

Hi 

My Sky VIP isn't working 

Please advise

Thanks

This message was authored by: caesarome

Re: Sky VIp

Posted by a Superuser, not a Sky employee. Find out more

@Dawnie1970 

In what way is it not working so what happens when you go the VIp bit ?

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