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Discussion topic: Sky App F1 Driver Onboards and Main Stream no longer able to watch at same time

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This message was authored by: vw41

Sky App F1 Driver Onboards and Main Stream no longer able to watch at same time

How can we make a complaint to Sky App that since they have now restricted the ability to only watch Sky on one device at a time during  I can no longer watch the driver onboards and the main stream for F1.  Before I used to be able to watch the main stream (i.e. the race itself) on my laptop/tablet and then the driver onboard on my mobile, but after updating the app recently it mean you can only watch Sky on one device at a time as you get a message saying you need to logout of the other device if you want to watch it on a second one. What's the point in providing the ability to watch driver onboards if you can't actually watch them and the race at the same time!?!?!?!? Why has Sky done this!!!!

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This message was authored by: caesarome

Re: Sky App F1 Driver Onboards and Main Stream no longer able to watch at same time

Posted by a Superuser, not a Sky employee. Find out more

@vw41 

So it was the Sky Sports app ?

 

This link explains how to complain but I doubt Sky will reverse their decision:

 

https://www.sky.com/help/articles/how-to-make-a-complaint

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This message was authored by: vw41

Re: Sky App F1 Driver Onboards and Main Stream no longer able to watch at same time

Yes sky sports app

This message was authored by: SKY1992bf

Re: Sky App F1 Driver Onboards and Main Stream no longer able to watch at same time

Posted by a Superuser, not a Sky employee. Find out more

@vw41  why don't you watch the main stream on sky go using one device and the sky sports onboards on another 

 

this is what you are trying to achieve is it not or am i missing something 

 

granted you can't use the sky sports app on more than one device but you can achieve what you want by doing the above 


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Please note: I am just a sky customer not a employee - posts from sky employees (aka community team) are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
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This message was authored by: vw41

Re: Sky App F1 Driver Onboards and Main Stream no longer able to watch at same time

I try that but then I get a message on the second device telling me I need to log out of the first one before I can continue watching on the second one because they have restricted it to watching on one device only at a time...

This message was authored by: SKY1992bf

Re: Sky App F1 Driver Onboards and Main Stream no longer able to watch at same time

Posted by a Superuser, not a Sky employee. Find out more

@vw41  The sky go app is a different app to the sky sports one 

 

so you you logging into the sky go app on one device and the sky sports one on another and not the same app on both devices 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please note: I am just a sky customer not a employee - posts from sky employees (aka community team) are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others

If you would like to post a “Send Your Thanks to Sky” message please click Here
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