10 Nov 2023 08:21 AM
We seem to have signed in to Netflix using my sisters account and now it's not working but can't log out and therefore can't use our own Netflix account - can anyone advise?
10 Nov 2023 07:23 PM
It's all sorted but we did have to ring Netflix! Even though they had told me last night it was a sky issue!
10 Nov 2023 10:03 AM
Posted by a Superuser, not a Sky employee. Find out moreWhat device have you signed into Netflix, Sky Q, Sky Glass etc....
10 Nov 2023 07:23 PM
It's all sorted but we did have to ring Netflix! Even though they had told me last night it was a sky issue!
11 Nov 2023 05:46 PM
24 Jun 2024 12:13 PM
Please how did you resolve this? I have same issue, mine was a wrong email, i added .com.com and now i cant acces the email and i contacted Neflext they saidi should contact sky as the account s through sky.
24 Jun 2024 12:15 PM
Posted by a Superuser, not a Sky employee. Find out more
@Prince_Network wrote:Please how did you resolve this? I have same issue, mine was a wrong email, i added .com.com and now i cant acces the email and i contacted Neflext they saidi should contact sky as the account s through sky.
Unfortunately that advice from Netflix is incorrect. If the issue is with your Netflix account Sky don't have access to that only Netflix do. What you need to do is ask Netflix to unlink your Sky account with your Netflix account that has the incorrect email address, and then you can create a new netflix account with the correct email and link your Sky account to that.
Please LIKE any responses you found helpful
Please mark a response as an ANSWER if it has solved your query/issue
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 7 hours
New Discussion