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Discussion topic: Netflix issue

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This message was authored by Villf1 This message was authored by: Villf1

Netflix issue

We seem to have signed in to Netflix using my sisters account and now it's not working but can't log out and therefore can't use our own Netflix account - can anyone advise?


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Villf1
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This message was authored by Villf1 This message was authored by: Villf1 Answer

Re: Netflix issue

It's all sorted but we did have to ring Netflix! Even though they had told me last night it was a sky issue! 

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This message was authored by caesarome This message was authored by: caesarome

Re: Netflix issue

Posted by a Superuser, not a Sky employee. Find out more

@Villf1 

What device have you signed into Netflix, Sky Q, Sky Glass etc....

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Villf1
Topic Author
This message was authored by Villf1 This message was authored by: Villf1 Answer

Re: Netflix issue

It's all sorted but we did have to ring Netflix! Even though they had told me last night it was a sky issue! 

This message was authored by Rhoda This message was authored by: Rhoda

Re: Netflix issue

Good evening I'm having a problem getting on my Netflix not been able to watch it since last night.
This message was authored by Prince_Network This message was authored by: Prince_Network

? i have same issure, myRe: Netflix issue

Please how did you resolve this? I have same issue, mine was a wrong email, i added .com.com and now i cant acces the email and i contacted Neflext they saidi should contact sky as the account s through sky.

This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: ? i have same issure, myRe: Netflix issue

Posted by a Superuser, not a Sky employee. Find out more

@Prince_Network wrote:

Please how did you resolve this? I have same issue, mine was a wrong email, i added .com.com and now i cant acces the email and i contacted Neflext they saidi should contact sky as the account s through sky.


Unfortunately that advice from Netflix is incorrect. If the issue is with your Netflix account Sky don't have access to that only Netflix do. What you need to do is ask Netflix to unlink your Sky account with your Netflix account that has the incorrect email address, and then you can create a new netflix account with the correct email and link your Sky account to that.



Sky Stream user. Former Sky+ HD and Sky Broadband customer
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