MySky App Not Displaying Information

[MatD356]

MySky App shows blank tabs for "Home", "TV", and "Broadband". They used to eventually but now I just get a blank tab.

I can see all the information on website fine.

I've tried restarting the phone and reinstalling the app, but with no joy. 

I'm only really interested in the account information. 

[MatD356]

Anyone else had the same problem?

[caesarome]

Can you see your account information via here:

https://www.sky.com/myaccount/my-details

[MatD356]

Thank you, yes I can see the information on the website, it is the app I'm having problems with.

[caesarome]

All you can do is to email the apps team - apps@sky.uk

Let them know what device and what operating system that you have.

[MatD356]

Thanks, I'll try that 

[MatD356 · Accepted solution]

The issue seems to be a conflict with my antivirus, the app only loads when my antivirus is disabled.