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Discussion topic: Sky VIP: No email and gone in the app

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This message was authored by wiggydave10 This message was authored by: wiggydave10

Sky VIP: No email and gone in the app

Hi,

I applied for the Paramount Plus offer in the Sky VIP app. I got my URL, but now that ove gone back to redeem it I cannot find it in the app and I didnt get an email.

Is there anyway of getting it? It said I had till Feb to redeem.

 

Thanks

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This message was authored by caesarome This message was authored by: caesarome

Re: Sky VIP: No email and gone in the app

Posted by a Superuser, not a Sky employee. Find out more

@wiggydave10 wrote:

Hi,

I applied for the Paramount Plus offer in the Sky VIP app. I got my URL


If you redeemed it which I presume you did then I guess it will have been removed from the app. What is the URL link and have you tried using this ?

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This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: Sky VIP: No email and gone in the app

Posted by a Superuser, not a Sky employee. Find out more

You may have until Feb to redeem it, but the offer may have only been available to claim until the end of the year, so without the unique url/code contained in the email tehy would have sent you may be out of luck,



Sky Stream user. Former Sky+ HD and Sky Broadband customer
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wiggydave10
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This message was authored by wiggydave10 This message was authored by: wiggydave10

Re: Sky VIP: No email and gone in the app

Hi,

Thanks for the reply. Yes unfortunately I had the URL in the app but I didn't get a chance to redeem it. Then was looking for an email now its gone but I don't remember getting one as I put all the VIP emails in a certain folder.

Is there anyway I can get the email resent/sent or the URL?

This message was authored by caesarome This message was authored by: caesarome

Re: Sky VIP: No email and gone in the app

Posted by a Superuser, not a Sky employee. Find out more

Did you click the URL link, if so your browser might store it in it's history ?

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wiggydave10
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This message was authored by wiggydave10 This message was authored by: wiggydave10

Re: Sky VIP: No email and gone in the app

Annoyingly it opened up in the MySky app in a browser window which is why I didn't do it straight away. I was trying to copy the URL so I could put it in a normal browser or waiting to type it in manually on my laptop (which is what i went to do today)

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