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Discussion topic: Downloadable Fixture list

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DavidB15
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Downloadable Fixture list

‎26 Mar 2024 06:13 PM

Suddenly my team's fixtures have disappeared from my calendar. I have tried the link and a message SAFARI IS UNABLE TO OPEN THIS LINK

Any ideas?

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Chloe-W22
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Re: Downloadable Fixture list

‎04 Apr 2024 02:02 PM

Posted by a Sky employee
@PhilQ wrote:

Working for me straight away on iOS. On my work Laptop that uses Google Calendar I removed them and readded using the URL and all the fixtures loaded.

Thanks all for confirming! If you're still having trouble try removing them from your calendar and re-downloading, another user confirmed resetting their device also seemed to fix it!

 

Sorry for this issue, but huge thanks for coming to the Community to let us know about it and get it sorted💪

 

I'll lock this thread for now, but feel free to pop back to the Community forum for any futher queries, feedback or issues that you want to tell us about.

Chloe-W22

Community Manager

 

Have a story you want to share with us? Send your Thanks to Sky here

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caesarome
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Re: Downloadable Fixture list

‎26 Mar 2024 06:19 PM

Posted by a Superuser, not a Sky employee. Find out more

Have you tried a different browser other than Safari ?

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DavidB15
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Re: Downloadable Fixture list

‎26 Mar 2024 09:32 PM

Yes, I've tried Google browser too. Still doesn't work

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sambora71
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Sky Sports Fixture Calendars On iOS

‎27 Mar 2024 06:55 AM

I subscribe to 2 fixture calendars through the links on the Sky Sports website but they aren't showing up on any of my iOS devices. Anyone else having this issue?

The box is checked & I've also tried to delete & add them again with no luck.

I've been subscribing to them for years & this is the 1st time I've had an issue.

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Dave_ITFC
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Re: Sky Sports Fixture Calendars On iOS

‎27 Mar 2024 09:48 AM

@sambora71  I have the same problem. First time in many years of using that there's been an issue. Just downloaded the ICS file for my team and also some other teams and they are all identical with no fixtures in them.

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Dave_ITFC
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Re: Downloadable Fixture list

‎27 Mar 2024 09:51 AM

@DavidB15 They've dissappeared from my Outlook on PC and also my iPhone calendar too. Looks like all teams have the same data with no fixtures in.

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Flash_222
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Re: Sky Sports Fixture Calendars On iOS

‎27 Mar 2024 11:46 AM

Same for me too (using google calendar)

 

I subscribe to a few and... The club-specific ones have stopped/disappeared, but the competition ones are still ok.

 

Have done all the unsubscribe/resubscribing troubleshooting.

 

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PH18
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Re: Sky Sports Fixture Calendars On iOS

‎27 Mar 2024 04:04 PM

Same for me, fixtures have recently disappeared from calander but subscripton looks ok

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JaniceMD
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Re: Downloadable Fixture list

‎27 Mar 2024 06:28 PM

Just noticed the same today. I've tried to reload with no success, unselected, selected again..... I've ended up using another subscription for now. Wonder who to contact to get them to investigate?

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JaniceMD
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Re: Downloadable Fixture list

‎27 Mar 2024 06:39 PM

Thank you @DavidB15 @for asking the question btw. Couldn't work out why they'd disappeared, or when even. I'd like to know who to alert to this problem though, even at this late stage of the season 👍

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cce240
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Re: Sky Sports Fixture Calendars On iOS

‎27 Mar 2024 07:43 PM

I have the same problem , the fixtures for my team have dissapeared . anyone found a solution to this?

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Treeze12
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Re: Sky Sports Fixture Calendars On iOS

‎27 Mar 2024 07:53 PM

Same here, all disappeared, events were there before but now nothing?!

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Gezza99
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Re: Sky Sports Fixture Calendars On iOS

‎27 Mar 2024 08:05 PM

Same for me too, subscribe to two calendars and they've suddenly disappeared.

 

Sky can you please help us??

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SKY1992bf
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Re: Sky Sports Fixture Calendars On iOS

‎27 Mar 2024 08:08 PM - last edited: ‎27 Mar 2024 08:14 PM

Posted by a Superuser, not a Sky employee. Find out more

@GD1 @Daniel0210  can either of you do us a favour and merge the thread below into this one as there are one of the same 

 

TIA

 

https://helpforum.sky.com/t5/Mobile-Apps-Websites/Downloadable-Fixture-list/td-p/4598079 


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DavidB15
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Re: Downloadable Fixture list

‎27 Mar 2024 08:10 PM

A friend sent me an alternative from the football club as their Sky one stopped working, and that failed too. I've been on the phone to Apple all day as I'm convinced it's their update to 17.4.1 and they have given me a number to call tomorrow as they have escalated the case

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