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Discussion topic: Can’t log into SKY VIP

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This message was authored by: Andy335

Message posted on ‎07 Apr 2025 08:23 PM

Can’t log into SKY VIP

I can't log into Sky VIP on either the app on online when I attempt this just says error 

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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎07 Apr 2025 08:29 PM

Re: Can’t log into SKY VIP

Posted by a Superuser, not a Sky employee. Find out more

@Andy335 

What is the actual error message or do they both just say error ?

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This message was authored by: Andy335

Message posted on ‎07 Apr 2025 08:40 PM

Re: Can’t log into SKY VIP

Error logging you or something along those lines 

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Message posted on ‎07 Apr 2025 10:17 PM

Re: Can’t log into SKY VIP

Posted by a Superuser, not a Sky employee. Find out more

For the website have you tried clearing all your Sky cookies then trying again ?

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Message posted on ‎08 Apr 2025 01:17 PM

Re: Can’t log into SKY VIP

Posted by a Sky employee

Hey @Andy335! Welcome to the Sky Community forum, where customers like you are on hand 24/7 (almost) to offer some fantastic advice and help on all things Sky-related. 

 

Are you able to share a screenshot of the error?

Chloe-W22

Sky Community Manager

 

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Message posted on ‎08 Apr 2025 02:31 PM

Re: Can’t log into SKY VIP

I'm having the same problem!

Is yours sorted? 

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