Line in the tv screen

[Tommo+1986]

 anyone had this problem before 

[SlenderRobert]

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@Tommo+1986 wrote:

 anyone had this problem before 

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If a reboot doesn't fix it (turn Glass off at the wall for 30 seconds then power back on) then ring Sky and ask for a replacement unit. 

[Tommo+1986]

Thank you 

[KevNewMedia]

Hi @Tommo+1986 

Did you manage to resolve this picture problem?

[Tommo+1986]

No mate. The rest didn't work. 

[KevNewMedia]

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@Tommo+1986 wrote:

No mate. The rest didn't work. 

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@Tommo+1986  It's difficult to see from the picture - has the TV taken a knock at all?  If not, can you try resetting picture settings for us, followed by a restart of the TV.