21 Feb 2024 12:01 PM
lost all emals that i have saved over the years . Thay have disapeard from my acount since been hacked some inportent how can i get them back .NOTHING SHOWING ON THE ACOUNT ITS LIKE A NEW ONE
21 Feb 2024 12:46 PM - last edited: 21 Feb 2024 12:47 PM
Posted by a Superuser, not a Sky employee. Find out moreCheck the deleted items folder & the archive folder to see if they're there.
If you're looking via the sky email website & there's nothing in any of the folders then you may need to contact Sky to see if they can be recovered. Usually if they've been deleted from the server then they cannot be recovered.
If checking via an email client then check the settings to see if 'Hide emails older than x days' is selected, if it is then change this to show all emails or similar.
21 Feb 2024 01:29 PM
Posted by a Superuser, not a Sky employee. Find out moreI doubt you have been hacked as it might be that what has happened happens to plenty and that is the emails disappear for no reason.
Have a read of this as it might be worth a try:
https://help.yahoo.com/kb/SLN2552.html
23 Feb 2024 05:46 PM
This has just happened to my sons emails have you been able to restore all your saved emails? If yes how did you do it?
23 Feb 2024 05:48 PM
Posted by a Superuser, not a Sky employee. Find out more
@COYSKev wrote:
This has just happened to my sons emails have you been able to restore all your saved emails? If yes how did you do it?
See the link in @caesarome's post. That may recover some of your lost emails.
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