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Discussion topic: lost all emals that i have saved

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This message was authored by Relinquiish This message was authored by: Relinquiish

lost all emals that i have saved

lost all emals that i have saved over the years . Thay have disapeard from my acount since been hacked  some inportent how can i get them back .NOTHING SHOWING ON THE ACOUNT ITS LIKE A NEW ONE 

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This message was authored by twilight+princess This message was authored by: twilight+princess

Re: lost all emals that i have saved

Posted by a Superuser, not a Sky employee. Find out more

Check the deleted items folder & the archive folder to see if they're there.
If you're looking via the sky email website & there's nothing in any of the folders then you may need to contact Sky to see if they can be recovered. Usually if they've been deleted from the server then they cannot be recovered.

If checking via an email client then check the settings to see if 'Hide emails older than x days' is selected, if it is then change this to show all emails or similar.

Virginia.
I don’t work for Sky.
If I have helped then please leave a like.
This message was authored by caesarome This message was authored by: caesarome

Re: lost all emals that i have saved

Posted by a Superuser, not a Sky employee. Find out more

@Relinquiish 

I doubt you have been hacked as it might be that what has happened happens to plenty and that is the emails disappear for no reason.

 

Have a read of this as it might be worth a try:


https://help.yahoo.com/kb/SLN2552.html

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This message was authored by COYSKev This message was authored by: COYSKev

Re: lost all emals that i have saved

This has just happened to my sons emails have you been able to restore all your saved emails? If yes how did you do it?

This message was authored by Mark39 This message was authored by: Mark39

Re: lost all emals that i have saved

Posted by a Superuser, not a Sky employee. Find out more

@COYSKev wrote:

This has just happened to my sons emails have you been able to restore all your saved emails? If yes how did you do it?


See the link in @caesarome's post. That may recover some of your lost emails.

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