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Discussion topic: E mail query

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This message was authored by James1967 This message was authored by: James1967

E mail query

I haven't had any e mails from the 15th January and I know I should have had more emails from the date they stopped, can anyone help 

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This message was authored by caesarome This message was authored by: caesarome

Re: E mail query

Posted by a Superuser, not a Sky employee. Find out more

Login to your online account:

 

https://skyid.sky.com/signin/email/


Go to Settings > More Settings > Filters and remove anything that you did not setup.

 

Then go to Settings > More Settings > Mailboxes > Your email address > Reply-to address

 

And again remove anything here that you did not setup.

 

Then logout and change your password:

https://skyid.sky.com/resetpassword/

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