cannot download sky email to email client on pc

[vendman]

hello ,

I cannot download my sky emails too my email client on my PC, am using windows 10 and emclient version 9. up until 3 weeks ago the service was working perfectly but now itewms will not download, I have tried motzilla thunderbird and enduro but nothing downloads. I can access emails through sky website but want to use my email client. PLEASE HELP

[Mark39]

Most likely you need to use an app password in place of your normal Sky password for the Sky Yahoo Mail set up in your client.

This explains and provides a link where you can generate an app password: https://www.sky.com/help/articles/problems-accessing-sky-mail-from-your-email-app

[vendman]

hi mark,

many thanks for thr reply , i have already tried that was at the end of things to try. have now installed a new email client which works perfectly although does not have the same features as emclient

[jayach]

eM Client should work (without the need for a generated password) as it is OAuth compliant. If you prefer it try installing it again, and make sure the account is recognised as a Yahoo one.