29 Oct 2023 04:32 PM
Why does yahoo lose keep losing conextion to the server for the biggest part of the day when i am awake it is very annoying when you are waiting for emails
29 Oct 2023 04:38 PM
Posted by a Superuser, not a Sky employee. Find out moreYou wouldn't happen to be using an iOS device?
29 Oct 2023 04:38 PM
Posted by a Superuser, not a Sky employee. Find out moreYou wouldn't happen to be using an iOS device?
29 Oct 2023 04:44 PM
Posted by a Superuser, not a Sky employee. Find out moreCan you not access your emails here:
https://skyid.sky.com/signin/email/
29 Oct 2023 05:59 PM
Yes
29 Oct 2023 06:17 PM - last edited: 29 Oct 2023 06:22 PM
Posted by a Superuser, not a Sky employee. Find out moreNot entirely sure who you answered yes to. (or possibly it's both)
But if you are using an iOS device, there is currently (it's been ongoing for quite a while) a problem as you describe.
There are different opinions as to whether the problem is with Apple or Sky, but either way there doesn't appear to be a fix.
The work-arounds are to either use the website, as suggested by @caesarome , or to use a different app to Apple Mail.
Outlook appears to be a good alternative.
31 Oct 2023 09:08 AM
Hi thanks for your suggestion I will definitely give them a try
31 Oct 2023 09:25 AM
Yes it works
31 Oct 2023 01:08 PM
Posted by a Superuser, not a Sky employee. Find out moreHi @Sid3
Glad you have it working, still not sure who you are replying to, but if you're able to get your emails, that is all that matters.
31 Oct 2023 01:19 PM
Still new at this thanks to all for the help
regards
Pete
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