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Discussion topic: Automatic monthly deletion of emails from inbox

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This message was authored by moonveil This message was authored by: moonveil

Automatic monthly deletion of emails from inbox

I often leave read emails in inbox for later. Frustratingly they seem to be automatically delated usually when a new month starts and are lost. I don't think I have altered anything to cause this. I empty my trash often too. Please help - thanks Val

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This message was authored by jayach This message was authored by: jayach

Re: Automatic monthly deletion of emails from inbox

Posted by a Superuser, not a Sky employee. Find out more

There is no (deliberate) automatic deletion of emails from the inbox. The deleted items are fully deleted after 30 days I believe, not at a specific date.

How are you accessing your emails, could it be a setting in an app/client, if you use one?

 

moonveil
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This message was authored by moonveil This message was authored by: moonveil

Re: Automatic monthly deletion of emails from inbox

I am not computer savvy so please tel me how to access whether or not there has been an accidental deletion after so many days. Thank you - Val

This message was authored by jayach This message was authored by: jayach

Re: Automatic monthly deletion of emails from inbox

Posted by a Superuser, not a Sky employee. Find out more

No one can tell you that, there would be no way of knowing.

How do you view your email on the webpage on do you use an app/client?

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