Yahoo email

[adamgga123]

Hi

I need help please as I have spent 3 hours on the phone to sku without sucess

- yahoo email box cannot sign in "Account problem': We aplooise for the invconvience plase contact xxxx

- goto sky.com  "Account suspensed"

- reset password "unexpected error occured"

Phone sky they say no account on the system to unlock the account.  I dont have any sky subscriptions and my account is old.

I need my emails back, please help

[caesarome]

What does it say if you try to login here:

https://skyid.sky.com/signin/email/

Or here:

https://www.sky.com/myaccount/my-details

[adamgga123]

1. Account problem

We aplogise for the inconvience but we have encountered a problem with your account.  Please contact xxxx for further assitance.

2. Account locked

We aplogise for the inconvience but we have encountered a problem with your account.  Please contact xxxx for further assitance.

I have called sku as I say for 3 hrs but they cant find my account

[caesarome]

When did you last login to your account ?

[adamgga123]

2 days ago - then its stopped working,  I then  reset my password and it stopped working again

[caesarome]

And you can't reset your password via this link:

https://skyid.sky.com/resetpassword/

[adamgga123]

Allows me to type a new password - there was an expected error

[caesarome]

Have you tried calling the automated number shown here:

https://www.sky.com/help/articles/how-to-unlock-your-sky-account

[adamgga123]

Yes, spent about 4hrs talking to them.

dosent work

[Adele50]

@adamgga123 Did you get this sorted?
Im having the same problem and when I called the number they said they couldn't do anything about it and I will no longer have access to my emails!

[Adamyyy]

I gave up... mailbox is gone, sky are rubbish 

[Mark39]

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@Adamyyy wrote:

I gave up... mailbox is gone, sky are rubbish 

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So far as I can see, you never did get back to us following,our offer to help: https://helpforum.sky.com/t5/Email/Sky-Com-email-verification-code-is-sent-to-my-sky-com-email-addre...

[Adamyyy]

Like I said, I gave up... spent far too long on the phone... which in the end sky gave up and gave the solution l "create a new mailbox"

[Mark39]

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@Adamyyy wrote:

Like I said, I gave up... spent far too long on the phone... which in the end sky gave up and gave the solution l "create a new mailbox"

---

You might well have been better off seeking advice here. Previous posts suggest that Sky Yahoo Mail isn't well understood by the customer service advisers. Oh well....

[Adamyyy]

Here is my issue

I can login to sky.com, I have change my password too.

when I click on yahoo email. 

it askes me to login to yahoo email, then sends a special phrase to the email that I. Am trying to login to