0

Discussion topic: Why can I no longer "BLOCK" spam emails I keep receiving?????

Reply
Reply
This message was authored by caesarome This message was authored by: caesarome

Re: Why can I no longer "BLOCK" spam emails I keep receiving?????

Posted by a Superuser, not a Sky employee. Find out more

As it is Yahoo who provide and manage the email service it would be them they would need to implement this but with spam is the key is to keep on reporting them as spam so that they arte automatically filtered because you could have a thousand filters in place but you still wouldn't be able to stop more spam from arriving.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
This message was authored by Mark39 This message was authored by: Mark39

Re: Why can I no longer "BLOCK" spam emails I keep receiving?????

Posted by a Superuser, not a Sky employee. Find out more

@Discodavey to be honest, I'm not sure there's much point blocking spam emails, unless you get them consistently from the same email address (which is unlikely). Better to report them as spam, which over time will lead to them being blocked by Sky/Yahoo. 

 

Some email providers seem to be better than others at handling,spam, though, to be fair, I receive very little via Sky Yahoo Mail either. I suspect a lot depends on your online activity.

This message was authored by speed098 This message was authored by: speed098

Re: Why can I no longer "BLOCK" spam emails I keep receiving?????

To be honest a 1000 limit is not acceptable in this day and age and any tech company with any clue at all could easily have a log of these blocks and when they reach a certain number it automatically removes it from the individuals block and adds it to Sky/Yahoo's own system block.

 

Before reaching the 1000 limit these blocks DID make a difference I was only getting a few slip through at most per day now it is easily a min of 12 and many days probably getting to be around 20 and I see this problem only increasing.

 

As many of these spams emails are trying to con money out of people I hold it is the responsability of the service provider to do as much as possible to protect their customers from these criminals and not doing so makes themas bad as these criminals.

 

 

This message was authored by Mark39 This message was authored by: Mark39

Re: Why can I no longer "BLOCK" spam emails I keep receiving?????

Posted by a Superuser, not a Sky employee. Find out more

@speed098 by all means raise a complaint with Sky.

This message was authored by jayach This message was authored by: jayach

Re: Why can I no longer "BLOCK" spam emails I keep receiving?????

Posted by a Superuser, not a Sky employee. Find out more

@speed098 

1000 possible bocks is more than enough for anyone. Spammers/Scammers do not come cosistantly from one email address, they change the address use all the time.

You are using the block facility incorrectly, it's not for spam, that is what the spam filter is for.

 

This message was authored by caesarome This message was authored by: caesarome

Re: Why can I no longer "BLOCK" spam emails I keep receiving?????

Posted by a Superuser, not a Sky employee. Find out more

There is no system that is going to be able to block every piece of spam sent to you so no matter how many you try and block more will get through which is why you shoud be marking these as spam so the system can learn to filter these for you as just blocking them means it will no do,

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
This message was authored by Lieberg This message was authored by: Lieberg

Re: Why can I no longer "BLOCK" spam emails I keep receiving?????

Except the spam filter does not work. I constantly get 'reminders' about my McAfee and Norton subscriptions, neither of which I have used in the last 10 years at least. I tried to set up filters to stop these and they had no effect. I used the 'contain' McAfee or Norton in heading, body and sender but they don't work. I too have reached my 1000 limit. Looks like I'll have to go through the list deleting some I no longer receive and hope I don't start receiving them again!!

This message was authored by Mark39 This message was authored by: Mark39

Re: Why can I no longer "BLOCK" spam emails I keep receiving?????

Posted by a Superuser, not a Sky employee. Find out more

@Lieberg wrote:

Except the spam filter does not work. I constantly get 'reminders' about my McAfee and Norton subscriptions, neither of which I have used in the last 10 years at least.


If these are emails legitimately relating to your previous subscriptions, they're  not spam. You'd be better off contacting McAfee and Norton to get your details removed.

This message was authored by jayach This message was authored by: jayach

Re: Why can I no longer "BLOCK" spam emails I keep receiving?????

Posted by a Superuser, not a Sky employee. Find out more

The spam filter does work, at least it does for me, and yes I get the same type of spam, but it never reaches my inbox. 

jayach_0-1657023990566.png

It seems strange that it is apparently not working for you.

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 80 minutes

New Discussion