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Discussion topic: Issue with POP up asking for username and password- Can no

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This message was authored by: Melanie+Harris

Issue with POP up asking for username and password- Can no

MelanieHarris_1-1657095447320.png

 

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This message was authored by: caesarome

Re: Issue with POP up asking for username and password- Can no

Posted by a Superuser, not a Sky employee. Find out more

It isn't clear from your image what you are using to access your emails but the chances are you need to generate a 16 digit password and use this instead of your usual email password, you can do that here:

 

https://www.sky.com/sky-yahoo-mail/manage-apps?client=email

 

The image you have posted is the server to send emails as it pop.tools.sky.com to receive them.

 

 

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