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Discussion topic: Why can I no longer "BLOCK" spam emails I keep receiving?????

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This message was authored by Andy01M This message was authored by: Andy01M

Why can I no longer "BLOCK" spam emails I keep receiving?????

Hi,

My question is on the "subject line" 

At one time we could block annoying repeat spam emails - why can I no longer do that???

Thanks 😷

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This message was authored by caesarome This message was authored by: caesarome

Re: Why can I no longer "BLOCK" spam emails I keep receiving?????

Posted by a Superuser, not a Sky employee. Find out more

The system should learn they are spam

if you keep marking them as such. It is not possible to block any emails but you can also use filters so that they don't end up in your inbox but are sent straight to the spam folder instead.

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Andy01M
Topic Author
This message was authored by Andy01M This message was authored by: Andy01M

Re: Why can I no longer "BLOCK" spam emails I keep receiving?????

At one time you could "BLOCK" any spam that annoyed you!

Why can't they bring that action back again??

Thanks for YOUR answer

This message was authored by Mark39 This message was authored by: Mark39

Re: Why can I no longer "BLOCK" spam emails I keep receiving?????

Posted by a Superuser, not a Sky employee. Find out more

@Andy01M wrote:

At one time you could "BLOCK" any spam that annoyed you!


I don't remember that. How?

Andy01M
Topic Author
This message was authored by Andy01M This message was authored by: Andy01M

Re: Why can I no longer "BLOCK" spam emails I keep receiving?????

You clicked on the "options" button far right top line, then clicked "block" and it was gone forever!!! 

This message was authored by caesarome This message was authored by: caesarome

Re: Why can I no longer "BLOCK" spam emails I keep receiving?????

Posted by a Superuser, not a Sky employee. Find out more

And this was via your Sky Yahoo email account as I don't remember this either ?

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This message was authored by jayach This message was authored by: jayach

Re: Why can I no longer "BLOCK" spam emails I keep receiving?????

Posted by a Superuser, not a Sky employee. Find out more

You can block senders from the more actions menu, but it will only act on the selected email address, and spam usually comes from random addresses.

jayach_0-1651338131754.png

 

Andy01M
Topic Author
This message was authored by Andy01M This message was authored by: Andy01M

Re: Why can I no longer "BLOCK" spam emails I keep receiving?????

Yes........................................🤔

Andy01M
Topic Author
This message was authored by Andy01M This message was authored by: Andy01M

Re: Why can I no longer "BLOCK" spam emails I keep receiving?????

Hi - thanks for your reply.

That's just what I've been talking about.....

That option no longer exists on my email page 🤔☹️

This message was authored by jayach This message was authored by: jayach

Re: Why can I no longer "BLOCK" spam emails I keep receiving?????

Posted by a Superuser, not a Sky employee. Find out more

@Andy01M wrote:

Hi - thanks for your reply.

That's just what I've been talking about.....

That option no longer exists on my email page 🤔☹️


Really 😕. Try using a different browser.

This message was authored by speed098 This message was authored by: speed098

Re: Why can I no longer "BLOCK" spam emails I keep receiving?????

Could do this on Firefox Opera and edge and no longer able to on any of them the option has dissappered and the solution now is so long winded as before you could just left click the box on the left of each email be it one or fifty one then clcik the 3 circles on the far left just after the spam option and a drop down appears and you ahd the option to block all the ones highlighted.

 

With how many emails we all get each week or even each day from scammers fraudsters etc etc really is pretty poor of any email provider to not have this set up as it used to be to quickly remove these scum emails.

This message was authored by Mark39 This message was authored by: Mark39

Re: Why can I no longer "BLOCK" spam emails I keep receiving?????

Posted by a Superuser, not a Sky employee. Find out more

@speed098 not sure what the cause of this is, as the block option is still there for some. That would suggest a browser, settings or cookies issue of some sort.

This message was authored by jayach This message was authored by: jayach

Re: Why can I no longer "BLOCK" spam emails I keep receiving?????

Posted by a Superuser, not a Sky employee. Find out more

As @Mark39 says , the option is there for me and I don't recall anyone else having the same complaint.

 


@speed098 wrote:

With how many emails we all get each week or even each day from scammers fraudsters etc etc really is pretty poor of any email provider to not have this set up as it used to be to quickly remove these scum emails.


I certainly get my fair share of those, but the Yahoo spam filter works very well for me, so I never see them unless I look in the spam folder.

This message was authored by jayach This message was authored by: jayach

Re: Why can I no longer "BLOCK" spam emails I keep receiving?????

Posted by a Superuser, not a Sky employee. Find out more

Could you post a picture of what options you get when you select the three dots (more) menu, like this: 

 

jayach_0-1651338131754.png

 

Making sure you don't include any personal information or the picture will not be moderated.

This message was authored by Discodavey This message was authored by: Discodavey

Re: Why can I no longer "BLOCK" spam emails I keep receiving?????

So I see that I have blocked 1000 out of a possible 1000 to be used. So now do not get the option to block more. Which is a pain indeed. Come on sky in this age of spammers and scammers we need a lot more options to block this out

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